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General Chat / Funking Customers
« on: 07, February, 2009, 09:17:54 AM »
Just had a phone call from a customer stuck on the M3 saying they have broken down, turns out from the next part of the conversation they haven\'t broken down they have run out of fuel. Blaming us for it saying the fuel guage is fubered, been to Wigan from the Isle of Wight in the car and have put £75 in it, obviously not driving sensibly because they are only on a 24 hour hire so 230 mile ish journey there and 230 mile journey back, left our yard at 1PM yesterday, 1 hour Ferry and 4 hours to Wigan is 6PM not accounting for stops. On the way back not accounting for stops they started out around 4-5AM?
The long and the short of it is, they have no money and we have had to get the RAC out to them (at our cost) and we will never see that money back, all for a £30 hire
The long and the short of it is, they have no money and we have had to get the RAC out to them (at our cost) and we will never see that money back, all for a £30 hire










